Terms & Conditions | Smith Agency

Smith Agency

Terms & Conditions

The terms for using our website and receiving text messages from Smith Agency.

Effective October 20, 2026 Licensed agents nationwide

Agreement to These Terms

These Terms & Conditions ("Terms") govern your use of smithagency.us and its pages (the "Site") and your communications with Smith Agency ("Smith Agency," "we," "us," or "our"), including text messages. By using the Site, submitting a form, booking an appointment, or opting in to text messages, you agree to these Terms and to our Privacy Policy.

SMS / Text Messaging Terms

Program description

When you opt in, Smith Agency may send you text messages about policy reviews, appointment scheduling, appointment reminders, customer service communications, and insurance-related follow-up communications.

How to opt in

You opt in by checking the SMS consent box on one of our web forms and submitting it, or by otherwise giving us your express consent. Consent is optional and is not a condition of purchasing any product or service.

Message frequency and cost

Message frequency varies. Message and data rates may apply according to your mobile plan.

How to opt out

You can cancel at any time. Reply STOP to any message. After you send STOP, we will send one message confirming that you have been unsubscribed, and you will not receive further messages from us unless you opt in again.

Help

Reply HELP to any message for assistance, or contact us at (336) 283-5125 or michael@smithagency.us.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your Mobile Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

See our Privacy Policy for details.

Insurance Information Disclaimer

Smith Agency is made up of licensed insurance agents. Products and availability vary by state. Information on the Site is for general informational purposes only and is not an offer of insurance, a guarantee of coverage, or a binding quote.

  • All coverage is subject to underwriting approval and the terms, conditions, and exclusions of the policy issued by the insurance carrier.
  • Premiums, coverage amounts, and examples shown on the Site are illustrations only. Your actual rates depend on your age, health, and other factors.
  • Policy reviews and consultations are educational conversations. Final decisions about your coverage are yours.
  • We do not provide legal or tax advice. Please consult a qualified professional for those matters.

Appointments

Appointments booked through our online calendar are subject to availability. Please contact us if you need to reschedule or cancel. Third-party scheduling tools are provided under their own terms.

Use of the Site

You agree to use the Site only for lawful purposes and to provide accurate information when you submit forms. You may not attempt to interfere with the Site's operation, gain unauthorized access, or use the Site to send unsolicited or harmful content.

Intellectual Property

The Smith Agency name, logo, and the content of the Site are owned by or licensed to Smith Agency. You may not copy, reproduce, or distribute them without our written permission.

Third-Party Links and Tools

The Site may link to or embed third-party websites and tools, such as insurance carriers and booking calendars. We do not control and are not responsible for their content, availability, or practices.

Disclaimer of Warranties

The Site is provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties of any kind about the Site, including that it will be accurate, complete, uninterrupted, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Smith Agency will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our text messaging program. Nothing in these Terms limits any rights you have under your insurance policy or under applicable insurance law.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date. Your continued use of the Site or our messaging program after changes are posted means you accept the updated Terms.

Contact Us

Questions? We're Here to Help.

Reach out anytime. A licensed agent will get back to you, usually within 24 hours.